Shop Policies
Returns:
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Customer satisfaction is our number one priority. If there is a problem and you would like to return a purchase, please contact me immediately within 72 hours of receipt and explain in detail the problem...issues are handled on a case by case basis. Your satisfaction is important to us. Please read below for examples of issues we do not except as returns.
If your return is allowed we must be notified within 72 hours.
Every item will be carefully inspected prior to shipping..no defective items will be shipped. If we find the mistake is ours, your order will be fixed/or a new one issued and shipped ASAP.
GOODS PURCHASED AS CUSTOM ORDERS:
No returns will be excepted. Includes orders specially made for you based on color, design, initials and size will also not be excepted for returns.
PLEASE READ DESCRIPTIONS AND SIZES carefully before ordering.
If you are unsure about the colors please contact us for a proof.
If you request something special or different than listed (without contacting us first) we will contact you and try to accommodate it, most of the time there is a custom fee and we will let you decide. If we do not hear from you after 3 attempts we will cancel order and refund payment.
If your return is allowed we must be notified within 72 hours.
Every item will be carefully inspected prior to shipping..no defective items will be shipped. If we find the mistake is ours, your order will be fixed/or a new one issued and shipped ASAP.
GOODS PURCHASED AS CUSTOM ORDERS:
No returns will be excepted. Includes orders specially made for you based on color, design, initials and size will also not be excepted for returns.
PLEASE READ DESCRIPTIONS AND SIZES carefully before ordering.
If you are unsure about the colors please contact us for a proof.
If you request something special or different than listed (without contacting us first) we will contact you and try to accommodate it, most of the time there is a custom fee and we will let you decide. If we do not hear from you after 3 attempts we will cancel order and refund payment.
Payment
All prices are listed in US dollars.
All major credit cards are accepted as well as Google pay, Apple Pay and Facebook Pay and Shop Pay
All major credit cards are accepted as well as Google pay, Apple Pay and Facebook Pay and Shop Pay
NOTE:
Please make sure your shipping address is correct prior to completing order. All orders will ship to the address given unless stated otherwise. We are not responsible for orders that ship to an incorrect address given upon checkout. We are not responsible for damaged merchandise once it has shipped unless it is a packaging error on our end.
SHIPPING
*All items ship Via UPS unless specified otherwise. Please check each items individual expected shipping times.
INSURANCE
*Insurance is automatically included with Priority shipping
Additional policies and FAQs
YOU HAVE 3 BUSINESS DAYS TO REPORT ANY MISSING OR DAMAGED ITEMS.
We will not be able to fix orders reported to us after this timeline. Please contact us right away.
We will not be able to fix orders reported to us after this timeline. Please contact us right away.